A. 英語作文 給超市經理的投訴信
必背模版句型
I am writing to make a complaint about...
我寫信是為了投訴……
I am most reluctant to complain, but...
我非常不願意投訴，但……
One annoying aspect of your service is...
你們的服務項目中一個令人不滿的地方是……
I have been pleased with your services for years, but now I feel very disappointed.
多年來我一直很滿意你們的服務，但現在我非常失望。
I would like to draw your attention to the problem/fault...
我想讓您知道這個問題/錯誤……
I am writing to inform you that I find... unsatisfactory.
我寫信是為了告訴你我發現……令人非常不滿意。
I wish to express my dissatisfaction/disappointment about...
我想表達我對……的不滿/失望。
It would be highly appreciated if you could...
如果你能……我將萬分感謝。 I trust you will take my complaints seriously and...
我相信你會認真對待我的投訴，並且……
I hope you will give e attention to this matter.
希望對此事你能給予足夠的重視。
I would like to get this matter settled by the end of this month.
我希望能在月底解決這事。
I could not be more satisfied if you can kindly...
如果你能……我將會非常滿意。
I would appreciate it very much if you could...
如果你能……我將非常感謝。
親愛的先生、女士：
我寫此信是要就我2007年8月25日從你們在菲利普大街上的商店裡購買的一件羊毛衫進行投訴的。
Dear Sir or Madam,
I』m writing to complain about the recent purchase of a woolen sweater from your department store on Philip Street, on August 25, 2007.
我最近按照標簽上的說明用冷水洗了這件羊毛衫，然而，當我將它從洗衣機里取出時，這件衣服卻變形了，再也不合身了。
I recently washed the sweater in cool water, as per the instructions on the label. However, when I removed it from the machine, the garment was stretched out of shape and no longer fits.
我上周二（6月21日）打電話到店裡，是與一位叫Morris先生的部門經理講的，他電話里很是無禮，告知我說因為這件衣服是降價購買的，因此不能退換。對此，我深感不滿，因為我多年來一直是貴店的忠實顧客，在此事件之前，從來沒有過任何投訴。因此，我對受到如此待遇深感失望。
I phoned the store last Tuesday (June 21) and spoke to the department manager, a Mr. Morris, who was rather rude on the phone and informed me that I could not get a replacement sweater as it was purchased at a reced price. I felt really upset, for I have been a loyal customer of your store for many years and until this incident, never have had any complaints. I, therefore, feel disappointed to be treated in such a manner.
然而，我的要求並不高。如果你們能夠給我退換一件，或者為我辦理退費，怎麼方便就怎麼辦，我都會非常滿意的。
期盼收到您的答復。
您真誠的
Kenny Gao
I would, however, be perfectly satisfied if you would kindly replace the sweater or refund my money, whichever is more convenient.
I look forward to hearing from you soon.
Yours truly,
Kenny Gao
B. 麻煩幫助翻譯成英文的投訴信，謝謝
Dear Sirs,
出於對scarpa產品的信任，我與夫人於2009年3月21日在中國北京各購買了一雙scarpa Zg40戶外鞋。
Because of the trust for SCARPA brand and procts, I bought two pairs of ZG40 for myself and my wife in Beijing on 21 March,2009.
但穿著三天後發現其中一雙產地為義大利鞋碼為43碼的scarpa zg40戶外鞋兩只鞋前端的橡膠部分型狀偏差較大，造成兩只鞋寬度不一致，右鞋寬於左鞋，郵件附件中的照片對此質量問題進行了標注說明。因為兩只鞋寬度的偏差造成了穿著時右腳很舒服但左腳因被擠壓引起疼痛的現象，對穿著產生了影響。問題發生後，我專門試過同款同碼的其他scarpaZG40，可是未發生類似現象，更加證明了是鞋的質量問題。
But After three days , I have found one pair of ZG40 (size 43# Made In Italy) have the big difference in the rubber toe area between two shoes,which caused the different width, right one is wider than left one. Please find details in photo attached in which marked the quality issues. For this reason, I feel comfort for the right foot but quite pain for the left foot because of pressure. After that, I specially tried another ZG40 of same model and same size , but the issue didn』t repeat. All of these confirmed the problem is caused by shoes quality.
我於2009年3月30日通過經銷商向scarpa中國區總代理反匱了此戶外鞋的質量問題，我提出進行更換或退貨的要求。但scarpa中國區總代理的售後服務態度非常惡劣，對於存在的問題完全是在推脫責任，根本沒有解決問題的誠意，無法得到滿意的處理結果。所以向你們提出對scarpa中國區總代理的控訴，並對這雙有質量問題的Scarpa zg40戶外鞋提出退貨要求。
I』ve pointed out my concern to Scarpa general agent (K2summit)in China on 30 March , 2009. I suggested to replace or repair the problem shoes , but I got a very bad after-sales service from them. They just took off responsibility for existed issue and didn』t show any sincerity to fix it, so I haven't got any satisfactory answers in China. Hereby, I complaint the service of Scarpa general agent in China and require the refund for this pair of shoes with quality issue.
對於scarpa的製鞋工藝是非常欣賞的，這雙有問題的scarpa zg40戶外鞋相信只是各別瑕疵品，希望能夠得到滿意的處理答復。
I appreciate the manufacturing and crafts of Scarpa and I do believe this matter is only a singular case. I』m looking forward a satisfactory answer.
C. 英語投訴信怎麼寫
結構要點：
投訴信是對產品或服務表示不滿的信件，一般分三個部分：1. 提出投訴內容；2. 說明具體情況；3. 提出解決辦法。
語言注意點：
投訴信應重點表明投訴的原因，敘事應客觀、准確、簡潔。最後提出的解決方法應切實可行。在表達自己的不滿時，語言要把握分寸，不失風度。
一般說來，一封投訴信應包括三個最基本的方面：
1.投訴內容。一般放在信的開頭。常用的表達法有：
I am writing to you about... which I received/bought ...
I am going to complain about ...
I am sorry to have to return with this letter... which I received/bought...
2.投訴原因。一般講述對商品質量或售後服務不滿意的地方。常用的表達法有：
When we checked..., we noticed...
When I took... out of the bag and examined... closely, I found...
When I unpacked... and tried to use it, it did not work.
3.希望得到的結果。常用的表達法有：
Please let me know what you intend to do in this matter.
I am returning... under separate post and look forward to receiving a full refund of...
In view of the inconvenience that this has caused, I feel you should...
下面是關於產品投訴的範文：
Dear Sir or Madam,
A few months ago I purchased a washing machine (Sanyo XQB50-68) from your department store. After a few weeks I found that it had seriously damaged that clothes. I asked you to change one for me, which you did. Now I want to ask you to change this one for me again.
This one does not damage my clothes any more, but I have found that it tangles the clothes seriously and when it automatically begins to spin the water out, the machine shakes so heavily that it stops by itself. In the instruction booklet you have not mentioned this defect and neither have you told the user how to solve the problem. I am quite annoyed by the fact that sometimes when I came back from work to take the clothes out to dry, they were still unwashed. When I at home. I have to tend it frequently to untwist the entangled clothes. Is that what you call your machine 「fully automatic」. Please change a new one for me that will not entangle the clothes. Otherwise, I would ask you to give my money back, or I would complain to the Consumers』 Association.
Yours sincerely,
Fan Yang
翻譯：
幾個月前我從您的百貨公司購買了一台洗衣機 (Sanyo XQB50-68)。經過幾個星期，我發現它嚴重破壞衣服。我請你為我換一台，你換了。我現在想請你在為我換一台。
這一個不會破壞我的衣服了，但我發現它嚴重的纏結衣服，當它自動將水抽干時，機器震動的更嚴重，它自己停止了。在說明書你有沒有提到這一缺陷，並也沒有告訴用戶如何解決這個問題。我很惱火,有時當我工作回來,把衣服拿去涼干,但他們仍未洗完。當我在家裡。我不得不照料它頻繁地解開糾纏的衣服。難道這就是你叫你的機器「完全自動」。請為我換個新的，不會攪衣服。否則，我想請你給我退款，否則我會投訴到消費者協會。
我是新手，希望親採納噢~(*^__^*) 嘻嘻
D. 一封關於數碼相機的英文投訴信
Dear manager,
I have to write to you regarding the problem of a digital video which I bought from your store last month in USA. I sincrely hope it can draw your prompt attention and give me more professional and workable advice. Thanks.
After I bought it, I used only once, and found following defects.
1. the vedio cannot be shown clearly on TV.
2. voice is not loud and not clear, voice volume is not adjustable.
Would you pls. advise what happened? If it is not possible to solve, I'd prefer to have a new replacement with freight prepaid by your side, since it is under warranty, and it is absolutely new.
Thanks for your quick response in advance.
B.Regards,
Litao
E. 求英語達人：寫一封英文投訴信
Grandbuy Shopping Mall:
hello! I bought a colorTV in Grandbuy Shopping Mall on June 10th, but it broke in less than a week and I had called the service center of the shopping mall for help, they replied me that they would contact the procing company to fix the TV as soon as possible. a whole week passed by,no sign shows any one's going to fix the TV up to now,so I would like to return for a full refund.
Mr Wang
5.1.2011
F. 寫一封關於訂購200台電視,收到時少了一台的投訴信英文
Write a letter about ordering 200 sets of TV, received a letter of complaint
訂購200台電視,收到時少了一台
G. 用英文寫篇投訴信:我買了太彩電，結果沒有畫面，我向經理寫封投訴信。謝謝！！
Dear (經理的名字):
I purchased a color TV in your company, but returned home later found it is bad , there is no picture.I would like to replace a TV, or your company staff can come to my home for repair TV .
你的電話
投訴的公司名字
投訴的日期。
你的名字
上面的翻譯:我購買了貴公司在彩電，但回家後發現是壞的，沒有圖畫. 我想更換電視機，或你的公司員工可以來我家修理電視機。
希望可以幫助到你
H. 翻譯英文投訴信 急啊！
dear direcor,
i bought an ASUS phone on October 1, 2008 in the first department store. but i found that it could not take photos, or send and receive text messages. now i request to refund or change a new phone. please reply as soon as possible!
yours sincerely
簽名