① 投標時要求廠家提供的售後服務承諾書
最好直接找廠家。如果是政府采購,很可能會給其他單位備案了。
有時候廠家會把你賣了,即讓和廠家關系好的單位去投這個項目,價格也比你好。
但如果有客戶關系那就會好的多,廠家一般情況會支持你。
② 政府采購培訓招標里的質量保證和售後服務承諾怎麼寫
保證來培訓質量
eg:自
首先,要選優秀的教師。教師應具備國家要求的執業資
格。
其次,選擇教材新穎實用。即要求教材內容適應實際生
產需要、同時又指導實踐。
再次,授課要具備「六性」:針對性、系統性、條理性、
趣味性、實踐性、實效性。
售後服務承諾
半小時響應,24小時到達現場
③ 軟體售後服務承諾書怎麼寫啊
售後服務承諾書
After-sales Instruction
致尊敬的用戶:
To respected users:
在您的支持和信任之下,為保障您的利益,使您得到更好更優質的服務,我司在此做出如下承諾:
With your support and trust, in order to protect your interest and provide you with better and higher-quality service, we guarantee as followings:
一、安裝前准備工作 Preparative works before installation
1. 我方所提供的設備質量優良,嶄新未經使用,已通過出廠質量檢驗,包裝良好,適合長途運輸。
The proct we provided is of high-quality, and in accordance with the quality standard set by the manufacturer. With fine packing, the equipment will keep all right in long distance transportation.
2. 發貨前20天 我方以書面形式將設備安裝的准備條件通知最終用戶,在得到用戶書面發貨要求後,我方將准時發貨。
We will notify the end-users about the preparation work of the equipment』s installation before 20 days the consignment in writing form, upon the receipt of the consignment notification; we will deliver the goods in time.
二、質保期內所提供服務 The service provided within the warranty period.
1.我們保證為貨物提供為期 1 年的保修,保修時間從驗收簽字起計算。在質保期內我方將嚴格遵守中華人民共和國的相關法律和法規對貨物提供「三包」等售後服務,除非合同另行規定。
We will provide 1 year of warranty period beginning from the signing of the certificate of acceptance, We will faithfully abide by the relevant laws, statutes and regulations promulgated by the People』s Republic of China and provide 「Three Guarantees」 and other after-sales services concerning the Goods, unless stipulated otherwise in the Contract
2.在保修期內由我方設備出現的故障,我方將在持續不斷48小時內響應,接到通知後3個工作日之內到現場服務,並必須連續進行維修,直至故障完全排除,設備完全恢復正常為止。在修理之後,我方將故障成因、補救措施、完成修理及恢復正常的時間和日期等報告給業主,報告一式兩份。
We will respond within continuous 48 hours concerning the malfunction of the equipments (non-artificial factors), upon receipt of the notice, we will provide on-site service within 3 working days. After the repair, we will submit a report in plicate concerning of the cause, remediation measure, schele etc.
3.我們在國內設有(或委託)永久性常駐維修機構處理所有維修服務,並配有專職的、具有三年以上相應工作經驗的技術人員。備品備件等供應充足完全可以滿足用戶五年所需。在委託國內永久性常駐維修機構承擔維修服務時,我們將提供具有法律效力的相關證明文件。
We have (or entrust) permanent facilities in China to provide repair and maintenance services stationed with professional technical personnel with three years of similar experience. The spare parts are sufficient to meet the needs of the users for five years. If entrust permanent facilities in China to do such work, we will provide the relevant legally effective certificates.
4 在保修期結束時,須由專業工程師對設備進行另一次測試,任何缺陷(非人為因素)由我方負責修理。
The engineers will take another test,we will be in charge of the repair upon any malfunction(non-artificial factor
三、質保期後三年內所提供服務
1.服務范圍: 我方將負責幫助需方維修設備在此期間出現的故障;提供設備所需的備品備件以滿足長期使用;
Scope of service: maintenance. supply of the spare parts. for a long term
2服務期限 質保期後三年內
Service period: 3 years beyond the warranty period
3服務內容 設備維護維修,繼續培訓,備件供應
Content of service: maintenance, repair, continuous training,supply of the spare parts.
4服務費用 視情況而定。
Service charge: subject to conditions.
5不承擔內容 人為因素造成的損壞
Exemption of ty: artificial factor
④ 售後服務承諾書怎麼寫
售後服務承諾書
鄭重承諾:
1. 我廠出售的所有產品保修期為一年,保修期內免費上門維修(人為因素或不可抗拒的自然現象所引起的故障或破壞除外)。
2. 在接到報修通知後,七個工作日內趕到現場並解決問題。
3. 用戶可以通過售後電話咨詢有關技術問題,並得到明確的解決方案。
售後服務電話:
4. 用戶在正常使用中出現性能故障時,本公司承諾以上保修服務。除此以外,國家適用法律法規另有明確規定的,本公司將遵照相關法律法規執行。
5. 在保修期內,以下情況將實行有償維修服務;
(1)由於人為或不可抗拒的自然現象而發生的損壞;
(2)由於操作不當而造成的故障或損壞;
(3)由於對產品的改造、分解、組裝而發生的故障或損壞。
⑤ 售後服務跟服務承諾書是一個意思嗎
售後服務跟服務承諾書是一個意思嗎?那肯定不是一個意思。服務承諾書的話就是給了你存貨,售後服務的話他可以來幫你。那種做事也可以不來。
⑥ 售後服務承諾
Second, Quality Commitment
(A) the warranty period
During in the quality assurance e to manufacturing quality problems, Upon supplier receipt notice by the demand side , the supplier shall promptly sent technicians to the scene to deal the problem, until the required technical specifications, Imperative the equipment to normal operation, And bear the cost of equipment manufacturing quality problems, because by the demand side improper care or improper used cause damage to equipment, supplier will actively cooperate to resolve the problem, All expense to be burden by the demand-side.
(B) After the warranty period
Procts mechanical failure cause by the long run, In the case, problem demand side can not be resolved, supplier received notice by the demand side, the supplier shall promptly sent technicians to the scene to deal the problem, Imperative the equipment to normal operation, all expenses to be borne by the demand-side.
Third, installation and Test
1. Instructions to install: the equipment installation stage, the demand side of the time required to send technical experts and skilled workers to the scene, technical guidance, processing and manufacturing-related technical problems. And the demand side in the field of training of technicians and workers.
2. Bear the associated costs ring installation, should improve cooperation with the demand side, Strengthen the installation site management, construction safety. Strict implementation of standards for equipment installation, equipment installation in accordance with technical requirements and proceres, strict control of quality of the installation to ensure the accuracy and equipment installation commissioning qualified to ensure the normal operation of equipment.
3. According to user request, careful field service customers in a timely manner and do free guide installation, testing work to ensure normal operation of equipment, installation and testing process in the commitment to ensure the quality of the installation, according to the contract schele required to complete installation, testing, and strive to reach proction standards.
Fourth, After-sales service
1. Arrange transportation for the user to ensure the safety of equipment to the scene.
2. For the user preferred provider of equipment spare parts, and ensure normal proction needs, meet customer needs.
3. In the equipment warranty period, In accordance with the Contract Law the quality of procts implementation
three Guarantees.