A. 英语作文 给超市经理的投诉信
必背模版句型
I am writing to make a complaint about...
我写信是为了投诉……
I am most reluctant to complain, but...
我非常不愿意投诉，但……
One annoying aspect of your service is...
你们的服务项目中一个令人不满的地方是……
I have been pleased with your services for years, but now I feel very disappointed.
多年来我一直很满意你们的服务，但现在我非常失望。
I would like to draw your attention to the problem/fault...
我想让您知道这个问题/错误……
I am writing to inform you that I find... unsatisfactory.
我写信是为了告诉你我发现……令人非常不满意。
I wish to express my dissatisfaction/disappointment about...
我想表达我对……的不满/失望。
It would be highly appreciated if you could...
如果你能……我将万分感谢。 I trust you will take my complaints seriously and...
我相信你会认真对待我的投诉，并且……
I hope you will give e attention to this matter.
希望对此事你能给予足够的重视。
I would like to get this matter settled by the end of this month.
我希望能在月底解决这事。
I could not be more satisfied if you can kindly...
如果你能……我将会非常满意。
I would appreciate it very much if you could...
如果你能……我将非常感谢。
亲爱的先生、女士：
我写此信是要就我2007年8月25日从你们在菲利普大街上的商店里购买的一件羊毛衫进行投诉的。
Dear Sir or Madam,
I’m writing to complain about the recent purchase of a woolen sweater from your department store on Philip Street, on August 25, 2007.
我最近按照标签上的说明用冷水洗了这件羊毛衫，然而，当我将它从洗衣机里取出时，这件衣服却变形了，再也不合身了。
I recently washed the sweater in cool water, as per the instructions on the label. However, when I removed it from the machine, the garment was stretched out of shape and no longer fits.
我上周二（6月21日）打电话到店里，是与一位叫Morris先生的部门经理讲的，他电话里很是无礼，告知我说因为这件衣服是降价购买的，因此不能退换。对此，我深感不满，因为我多年来一直是贵店的忠实顾客，在此事件之前，从来没有过任何投诉。因此，我对受到如此待遇深感失望。
I phoned the store last Tuesday (June 21) and spoke to the department manager, a Mr. Morris, who was rather rude on the phone and informed me that I could not get a replacement sweater as it was purchased at a reced price. I felt really upset, for I have been a loyal customer of your store for many years and until this incident, never have had any complaints. I, therefore, feel disappointed to be treated in such a manner.
然而，我的要求并不高。如果你们能够给我退换一件，或者为我办理退费，怎么方便就怎么办，我都会非常满意的。
期盼收到您的答复。
您真诚的
Kenny Gao
I would, however, be perfectly satisfied if you would kindly replace the sweater or refund my money, whichever is more convenient.
I look forward to hearing from you soon.
Yours truly,
Kenny Gao
B. 麻烦帮助翻译成英文的投诉信，谢谢
Dear Sirs,
出于对scarpa产品的信任，我与夫人于2009年3月21日在中国北京各购买了一双scarpa Zg40户外鞋。
Because of the trust for SCARPA brand and procts, I bought two pairs of ZG40 for myself and my wife in Beijing on 21 March,2009.
但穿着三天后发现其中一双产地为意大利鞋码为43码的scarpa zg40户外鞋两只鞋前端的橡胶部分型状偏差较大，造成两只鞋宽度不一致，右鞋宽于左鞋，邮件附件中的照片对此质量问题进行了标注说明。因为两只鞋宽度的偏差造成了穿着时右脚很舒服但左脚因被挤压引起疼痛的现象，对穿着产生了影响。问题发生后，我专门试过同款同码的其他scarpaZG40，可是未发生类似现象，更加证明了是鞋的质量问题。
But After three days , I have found one pair of ZG40 (size 43# Made In Italy) have the big difference in the rubber toe area between two shoes,which caused the different width, right one is wider than left one. Please find details in photo attached in which marked the quality issues. For this reason, I feel comfort for the right foot but quite pain for the left foot because of pressure. After that, I specially tried another ZG40 of same model and same size , but the issue didn’t repeat. All of these confirmed the problem is caused by shoes quality.
我于2009年3月30日通过经销商向scarpa中国区总代理反匮了此户外鞋的质量问题，我提出进行更换或退货的要求。但scarpa中国区总代理的售后服务态度非常恶劣，对于存在的问题完全是在推脱责任，根本没有解决问题的诚意，无法得到满意的处理结果。所以向你们提出对scarpa中国区总代理的控诉，并对这双有质量问题的Scarpa zg40户外鞋提出退货要求。
I’ve pointed out my concern to Scarpa general agent (K2summit)in China on 30 March , 2009. I suggested to replace or repair the problem shoes , but I got a very bad after-sales service from them. They just took off responsibility for existed issue and didn’t show any sincerity to fix it, so I haven't got any satisfactory answers in China. Hereby, I complaint the service of Scarpa general agent in China and require the refund for this pair of shoes with quality issue.
对于scarpa的制鞋工艺是非常欣赏的，这双有问题的scarpa zg40户外鞋相信只是各别瑕疵品，希望能够得到满意的处理答复。
I appreciate the manufacturing and crafts of Scarpa and I do believe this matter is only a singular case. I’m looking forward a satisfactory answer.
C. 英语投诉信怎么写
结构要点：
投诉信是对产品或服务表示不满的信件，一般分三个部分：1. 提出投诉内容；2. 说明具体情况；3. 提出解决办法。
语言注意点：
投诉信应重点表明投诉的原因，叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达自己的不满时，语言要把握分寸，不失风度。
一般说来，一封投诉信应包括三个最基本的方面：
1.投诉内容。一般放在信的开头。常用的表达法有：
I am writing to you about... which I received/bought ...
I am going to complain about ...
I am sorry to have to return with this letter... which I received/bought...
2.投诉原因。一般讲述对商品质量或售后服务不满意的地方。常用的表达法有：
When we checked..., we noticed...
When I took... out of the bag and examined... closely, I found...
When I unpacked... and tried to use it, it did not work.
3.希望得到的结果。常用的表达法有：
Please let me know what you intend to do in this matter.
I am returning... under separate post and look forward to receiving a full refund of...
In view of the inconvenience that this has caused, I feel you should...
下面是关于产品投诉的范文：
Dear Sir or Madam,
A few months ago I purchased a washing machine (Sanyo XQB50-68) from your department store. After a few weeks I found that it had seriously damaged that clothes. I asked you to change one for me, which you did. Now I want to ask you to change this one for me again.
This one does not damage my clothes any more, but I have found that it tangles the clothes seriously and when it automatically begins to spin the water out, the machine shakes so heavily that it stops by itself. In the instruction booklet you have not mentioned this defect and neither have you told the user how to solve the problem. I am quite annoyed by the fact that sometimes when I came back from work to take the clothes out to dry, they were still unwashed. When I at home. I have to tend it frequently to untwist the entangled clothes. Is that what you call your machine “fully automatic”. Please change a new one for me that will not entangle the clothes. Otherwise, I would ask you to give my money back, or I would complain to the Consumers’ Association.
Yours sincerely,
Fan Yang
翻译：
几个月前我从您的百货公司购买了一台洗衣机 (Sanyo XQB50-68)。经过几个星期，我发现它严重破坏衣服。我请你为我换一台，你换了。我现在想请你在为我换一台。
这一个不会破坏我的衣服了，但我发现它严重的缠结衣服，当它自动将水抽干时，机器震动的更严重，它自己停止了。在说明书你有没有提到这一缺陷，并也没有告诉用户如何解决这个问题。我很恼火,有时当我工作回来,把衣服拿去凉干,但他们仍未洗完。当我在家里。我不得不照料它频繁地解开纠缠的衣服。难道这就是你叫你的机器“完全自动”。请为我换个新的，不会搅衣服。否则，我想请你给我退款，否则我会投诉到消费者协会。
我是新手，希望亲采纳噢~(*^__^*) 嘻嘻
D. 一封关于数码相机的英文投诉信
Dear manager,
I have to write to you regarding the problem of a digital video which I bought from your store last month in USA. I sincrely hope it can draw your prompt attention and give me more professional and workable advice. Thanks.
After I bought it, I used only once, and found following defects.
1. the vedio cannot be shown clearly on TV.
2. voice is not loud and not clear, voice volume is not adjustable.
Would you pls. advise what happened? If it is not possible to solve, I'd prefer to have a new replacement with freight prepaid by your side, since it is under warranty, and it is absolutely new.
Thanks for your quick response in advance.
B.Regards,
Litao
E. 求英语达人：写一封英文投诉信
Grandbuy Shopping Mall:
hello! I bought a colorTV in Grandbuy Shopping Mall on June 10th, but it broke in less than a week and I had called the service center of the shopping mall for help, they replied me that they would contact the procing company to fix the TV as soon as possible. a whole week passed by,no sign shows any one's going to fix the TV up to now,so I would like to return for a full refund.
Mr Wang
5.1.2011
F. 写一封关于订购200台电视,收到时少了一台的投诉信英文
Write a letter about ordering 200 sets of TV, received a letter of complaint
订购200台电视,收到时少了一台
G. 用英文写篇投诉信:我买了太彩电，结果没有画面，我向经理写封投诉信。谢谢！！
Dear (经理的名字):
I purchased a color TV in your company, but returned home later found it is bad , there is no picture.I would like to replace a TV, or your company staff can come to my home for repair TV .
你的电话
投诉的公司名字
投诉的日期。
你的名字
上面的翻译:我购买了贵公司在彩电，但回家后发现是坏的，没有图画. 我想更换电视机，或你的公司员工可以来我家修理电视机。
希望可以帮助到你
H. 翻译英文投诉信 急啊！
dear direcor,
i bought an ASUS phone on October 1, 2008 in the first department store. but i found that it could not take photos, or send and receive text messages. now i request to refund or change a new phone. please reply as soon as possible!
yours sincerely
签名