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產品質量及售後服務承諾書

發布時間:2022-03-13 10:06:36

㈠ 投標文件中供貨保證措施及售後服務承諾書怎麼寫

質量保證期限,維修人員到現場的時間,維修熱線電話,維修費用優惠,零配件更換優惠,是否長期派駐維修人員駐甲方,基本上就是這些內容。

㈡ 售後服務承諾書怎麼寫

售後服務承諾書

鄭重承諾:
1. 我廠出售的所有產品保修期為一年,保修期內免費上門維修(人為因素或不可抗拒的自然現象所引起的故障或破壞除外)。
2. 在接到報修通知後,七個工作日內趕到現場並解決問題。
3. 用戶可以通過售後電話咨詢有關技術問題,並得到明確的解決方案。
售後服務電話:
4. 用戶在正常使用中出現性能故障時,本公司承諾以上保修服務。除此以外,國家適用法律法規另有明確規定的,本公司將遵照相關法律法規執行。
5. 在保修期內,以下情況將實行有償維修服務;
(1)由於人為或不可抗拒的自然現象而發生的損壞;
(2)由於操作不當而造成的故障或損壞;
(3)由於對產品的改造、分解、組裝而發生的故障或損壞。

㈢ 質保期承諾書和售後服務承諾函是一個東西嗎具體說說

不一樣,質保期承諾書,是生產廠家的一個承諾,並且只限於在質版保期內。而售後服權務承諾函是商店或者超市,對與提高自己競爭力給客戶的一個承諾,可以是終身,也可以是在質保期內,時間是有售貨單位自己定的,兩者根本區別在於一個是廠家,一個是商家。
另外可以說說,我是做工程的,質保期承諾書是有施工單位出具,售後服務承諾函是由開發商來出。望採納

㈣ 售後服務承諾

Second, Quality Commitment
(A) the warranty period
During in the quality assurance e to manufacturing quality problems, Upon supplier receipt notice by the demand side , the supplier shall promptly sent technicians to the scene to deal the problem, until the required technical specifications, Imperative the equipment to normal operation, And bear the cost of equipment manufacturing quality problems, because by the demand side improper care or improper used cause damage to equipment, supplier will actively cooperate to resolve the problem, All expense to be burden by the demand-side.

(B) After the warranty period

Procts mechanical failure cause by the long run, In the case, problem demand side can not be resolved, supplier received notice by the demand side, the supplier shall promptly sent technicians to the scene to deal the problem, Imperative the equipment to normal operation, all expenses to be borne by the demand-side.

Third, installation and Test

1. Instructions to install: the equipment installation stage, the demand side of the time required to send technical experts and skilled workers to the scene, technical guidance, processing and manufacturing-related technical problems. And the demand side in the field of training of technicians and workers.
2. Bear the associated costs ring installation, should improve cooperation with the demand side, Strengthen the installation site management, construction safety. Strict implementation of standards for equipment installation, equipment installation in accordance with technical requirements and proceres, strict control of quality of the installation to ensure the accuracy and equipment installation commissioning qualified to ensure the normal operation of equipment.
3. According to user request, careful field service customers in a timely manner and do free guide installation, testing work to ensure normal operation of equipment, installation and testing process in the commitment to ensure the quality of the installation, according to the contract schele required to complete installation, testing, and strive to reach proction standards.

Fourth, After-sales service
1. Arrange transportation for the user to ensure the safety of equipment to the scene.
2. For the user preferred provider of equipment spare parts, and ensure normal proction needs, meet customer needs.
3. In the equipment warranty period, In accordance with the Contract Law the quality of procts implementation
three Guarantees.

㈤ 投標承諾書和售前售後服務承諾書是一樣的嗎,兩個可以一起寫嗎

這是兩個不同的文件。不能一起寫,必須分開。
以下我個人的理解,專畢竟參與過屬好多次公司的投標工作(對應客戶的招標工作)。
1、投標承諾書,重點在於投標本身。它強調的是:
A、尊重招標方(不一定是最終的客戶,它可能只是最終客戶的代理人)的要求,嚴格按照招標的要求執行自己的投標工作。
B、承認招投標的結果。這是必須的。
C、若自己中標,則嚴格履行合同要求。(有些企業為了惡心人,故意在投標中搞價價中標,然後中標後,以「虧損」為由,拒絕接收客戶采購訂單,導致客戶的利益受損)
2、售前售後服務承諾書。它強調的是:
A、保證產品質量;在質量問題出現後,不找任何理由推脫責任。
B、做好相關的配套服務,以保證客戶的滿意。

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