外貿售後物流郵件怎麼寫

Ⅰ 外貿郵件怎麼寫

外貿郵件除了要簡潔明了，條理清晰，主旨明確。
通常一篇完整的商務郵件包含以下幾個部分：稱呼，開篇，正文，結束語，禮貌問候。

01
Salutation——稱呼

開頭的稱呼大多數人都不會太注意，然而細節有時可以決定成敗。在西方國家，比如已婚女性和未婚女性所使用的表達就不一樣，因此在給女性客戶發郵件的時候請務必了解清楚。
用dear作為郵件的開頭肯定是沒有問題的，但是很多小夥伴卻忘了在後面寫上人名，電子郵件dear的後面一定要有「人」。因為翻譯的原因，很多人都認為「dear」是一個關系很親密的稱呼，但是在外國人眼裡這個詞其實是很正式的，就像我們寫信的時候寫的「尊敬的」、「敬愛的」等等。
所以在寫郵件的時候「dear」用在比較正式的場合，表示一種對他人的尊敬，後面可以加上名字或者姓氏。
如果是給不知道名字的人或者是在寫一封普通的郵件伍蔽鏈，可以在開頭選擇「Greetings」、「Hi there」。但在寫郵件的時候千萬別再使用Dear Sir和Dear Madam，這種說法過於老套並且很正式，給人一種你不必用心查找對方的名字的感覺，有點冒犯。還有「To whom it may concern」也不要用。
我們通常用的表達如下：

Dear Mr./ Ms. Smith （具體某人）
Dear Prof.（教授）/Dr.（博士）+ 姓（頭銜，職位）

02
Starting——開篇

對大多數商務郵件的開篇而言，我們都可以通過提及與客戶之前的接觸來表示友好的問候。
首先可以提及下你跟客戶的「交情」並做出感謝。比如感謝客戶跟你在哪裡見過面、吃過飯、拜訪過公司、展會上聊天或者通過電話，談論過什麼內容等等。如果並沒有的話，那麼就感謝對方的來信。（甚至沒有及時回復對方的時候也表示感謝讓其等了很久）
通常我們會用這樣的表達：

1. Thank you for your (kind) letter of January 15th.
感謝您在1月15日的來信。

2. It was a pleasure meeting you at the conference this month.
很高興在本月的會議上認識您。

3. I do appreciate your patience in waiting for a response.
感謝您耐心等待我的回復。

4. Thank you for contacting us.
感謝您聯系我們。

5. It was a pleasure meeting you in Shanghai last month.

上個月在上海見到您很高興。

6. I enjoyed having lunch with you last week in NewYork.
上周在紐約與您共進午餐很愉快。

7. With reference to our telephone conversation yesterday...
我們昨天的電話交談關於......

8. In reply to your request...
回應您的要求......

9. I would just like to confirm the main points we discussed on Friday.
我想確認我們在並謹周五討論的要點。

在簡單寒暄之後，我們就可以直接點明寫信目的。此處請注意，在表達意圖的時候也要盡可能的簡潔明了。不然會讓客戶沒有興趣繼續讀下去。

03
State the main point——點名主旨

這一部分作為郵件的重點，需要向客戶表述你的主要訴求。比如你寫郵件是為了請求客戶幫忙、提供報價，詢問客戶問題、或者回應客戶需求，提供證明材料等。通常我們會用到這樣的表達：

1. We are writing to inform you that.../ to confirm.../ to request.../to enquire about...
我們寫信是為了通知/確認/請求/詢問……

2. I recently read/heard about...and would like to know...
我們最近聽說......因此想要知道...…

3. I am contacting you for the following reason...
此次聯系腔孫您主要是為了......

4. We'd like to invite you to a meeting on May 15th.
我們想要邀請您參加5月15日的會議。

需要注意的是，在做這部分表述的時候，我們通常可以使用以下短語：
Making a request 請求幫忙
1. We would appreciate it if you would …

如果您願意......我們將不勝感激。

2. It would be helpful if you could send us ...

如果您可以給我們發送......將會很有幫助。

3. I would appreciate your immediate attention to this matter.
感謝您對此事的關注。

4. Could you possibly tell us / let us have ...
你能告訴我們......嗎？

5. Please let me know what action you propose to take.
您能告訴我下一步計劃是什麼嗎？

Offering help 提供幫助
1. Would you like us to ...?

您希望我們......嗎？

2. We are quite willing to ...
我們相當樂意......

Giving good news 通知好的消息
1. We are pleased to announce that .../ to inform you that ... / to learn that ...

我們很開心（很高興）的告知（宣布/通知/了解）.....

Giving bad news 通知不好的消息
1. I'm afraid it would not be possible to ...

我恐怕…...不能…...

2. After careful consideration we have decided (not) to ...
經過深思熟慮後，我們決定…...

3. Unfortunately we cannot / we are unable to ...
不幸的是，我們沒法/不能…...

4. Please note that the goods we ordered on ( date ) have not yet arrived.
抱歉貨沒法如期抵達。

Complaining表達不滿
1. I am writing to express my dissatisfaction with ...

我對......感到很不滿意。

04
Closing——結束語

最後一段通常我們會客氣的寒暄一下，寫上對客戶的期待（期待對方的回復/給出意見反饋等）。通常我們會用這樣的表達：

1. Please accept our thanks for the trouble you have taken. 
有勞貴方，不勝感激。 

2. We tender you our sincere thanks for your generous treatment of us in this affair. 
對您在此事中的慷慨之舉，我們深表感謝。 

3. We should be grateful for your trial order. 
如您試訂貨，我們將不勝感激。 

4.We should be grateful for your furnishing us details of your requirements. 
如果能收到您的具體需求，我們會非常開心。 

5. We are greatly obliged for your bulk order just received. 
收到貴方大宗訂貨，我們不勝感激。 

6. If there is anything we can do to help you, we shall be more than pleased to do so. 
貴公司若有所需求，我公司定盡力效勞。 

7. We will spare no efforts in endeavoring to be of service to you. 
我們將不遺餘力的為您效勞。 

8. Looking forward to your reply. 
期待您的回信。

05
Ending——問候

郵件的最後我們通常會落上對客戶誠摯的問候，可用的表達很多。比如：
Yours sincerely / Yours truly / Sincerely /
Thank you / Best wishes / Warm regards /
All the best / Best of luck

Ⅱ 有關外貿郵件的範文

外貿郵件應該怎麼寫才能夠吸引到客戶的注意和回復呢?下面是我為你整理的有關外貿郵件的 範文 ，希望對你有用!

有關外貿郵件的範文格式

一、使用統一的信紙(郵件背景),好有公司的商標，主要產品的圖片類別等等。外貿管理軟體中可以自動設置檔此、修改，再進行使用。

二、格式正確，統一，郵件主題合理，拼寫無誤。所有發給客戶的郵件應該採用統一的格式。外貿管理軟體可以幫助設置相應的格式與主題。

(1)郵件主題最好有公司名字等，比如公司名字是E_PORT，行業是PLASTIC，這封郵件的內容是給一款產品報價，那麼主題可以寫E_port Plastic/quotation of item A. 這樣有一個好處，可以方便客戶以及你自己以後查找給客戶的信息，對於來往郵件很多的客戶，開始的時候我往往要花很多時間去查找以前的報價以及 其它 資料，但是現在通過主題就很方便知道郵件大概內容是什麼，節省很多時間。

(2)郵件正文兩端對齊：對於段落很多的郵件，正文兩端對齊會顯得很整潔。

(3)第一封郵件最好寫上Mr.或者Ms.某某，職位寫SALES MANAGER等，不管你是不是經理，寫上沒關系，你職位高客戶會覺得把他當回事，有好處。

(4)落款有公司標識以及詳細聯系資料

三、版面整潔，在OE裡面將撰寫郵件的字體，字型大小(10-12號比較好)都設置好，不要一會大字一會小字;也不要花花綠綠的，特別是不要全篇都是大寫字母，會增加閱讀的難度，讓人反感。除非是對一些需要特別提醒客戶注意的地方，可以用大寫，加粗，特殊顏色等突出顯示。

四、拼寫無誤，在每封郵件發出之前都應該利用拼寫檢查工具檢查是否全部拼寫無誤。

五、表述准確，能夠准確表達我方的觀點，不要使客戶產生任何的歧義，盡量避免有歧義的單詞或者 短語 ，盡量避免使用 俚語 等。

六、詳細，能夠提供給客戶非常詳細的資料，回答他的問題，並將他沒有問到的問題提出來。有時候你提出的問題會讓客戶覺得你很細心，很可靠而且非常專業。當然，詳細並不是說一股腦的將所有東西都托盤清蠢改而出，應該學會在適當的時候談適當的事情。

七、有條理，能夠讓客戶清楚地明白郵件內容，談完一件事再談另外一件，混在一起會讓人頭暈。很多時候，用1，2，3，4等標出來你要說的東西會非常有用，客戶很清楚就知道你要說或者問什麼。

八、方式多樣，比如配合作圖說明，照片說明等，往往很多事情用語言很難說清楚，但是如果給一張圖紙，或者一幅

照片，那就一目瞭然了。比如你說你如何玉樹臨風，說再多什麼用，來張PP不就明白了?

九、及時，做到當天郵件當天答復，在收到郵件後應該馬上整理出自己不能解決的技術問題，及時提供給技術部門或者供應商，要求他們在什麼時候給予詳細答復。養成一個好習慣，在早上收到郵件後，整答判理出哪些需要詢問技術人員或者供應商的，將問題給他們後，再來回復能夠回復的郵件。如果不能當天答復，給客戶一個說明，為什麼答復不了，並承諾一個明確的時間。

十、適時跟蹤，一般客戶都是同時詢問很多的供應商，所以要適時提醒他你把他放在心裡，並讓他知道你在等待。比如公司有了什麼技術改進或者新的產品開發，可以發送給很多客戶，或許機會就在那裡。外貿管理軟體會隔一階段以系統通知的方式提醒業務員，某個客戶有多久沒有跟蹤聯系了。

十一、學會維護和客戶的關系，這個是最難的一點，同時也是最重要的，需要自己體會。坦誠對人，不要欺騙，基本的一點。適當的恭維也很有用。

有關外貿郵件的範文1

交易的第一步

1. 向顧客推銷商品

Dear Sir:

May 1, 2001 Inquiries regarding our new proct, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.

Yours faithfully

2. 提出詢價

Dear Sir:

Jun.1, 2001 We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..

Truly

3. 迅速提供報價

Dear Sir:

June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.

有關外貿郵件的範文2

交易的契機

4. 如何討價還價

Dear Sir:

June 8, 2001 We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.

Yours truly

5-1 同意進口商的還價

Dear Sirs:

June 12, 2001 Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this proct unfavorably. However, for your order we have kept our prices down.

Sincerely

5-2 拒絕進口商的還價

Dear Sirs:

June 12, 2001 Thank you for your letter of June the 8th. We regret that we cannotmeet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.

Truly

6. 正式提出訂單

Dear Sir:

June 15, 2001 We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your proct a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.

Truly

7. 確認訂單

Dear Sir: June 20, 2001 Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.

Sincerely

8. 請求開立信用證

Gentlemen:

June 18, 2001 Thank you for your order No. 599. In order to e_ecute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.

Sincerely

9. 通知已開立信用證

Dear Sir:

June 24, 2001 Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fa_ when the order has been e_ecuted.

Sincerely

10. 請求信用證延期

Dear Sir：

Sep. 1, 2001 We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date e to a strike at our factory. We are afraid that your L/C will be e_pire before shipment. Therefore, please e_plain our situation to your customers and secure their consent to e_tend the L/C to Sept.30.

Sincerely

11. 同意更改信用證

Gentlemen:

Sept. 5, 2001 We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to e_tend the L/C up to and including September 30. Please keep us abreast of any new development.

Sincerely

交易的進行

12. 抱怨發貨遲延

Dear Sirs:

Sept. 25, 2001 Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter.

Yours faithfully

12a. 處理客戶的抱怨

Gentlemen:

Sept. 30, 2001 In response to your letter of Sept.25, we regret your complaint very much. Today we received information from Hong Kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the ne_t day.

Truly

14-1 取消訂貨

Dear Sirs:

Oct. 2, 2001 We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. Unfortunately, our buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.

Sincerely

14-2 諒解遲運原因

Gentlemen:

Oct. 2, 2001 We have received of your notice of delay of shipment e to mechanical troubles on the ship. We are pleased that the order is now on its way. Thank you for the notice. We are eagerly awaiting the ship's arrival.

Yours faithfully

有關外貿郵件的範文3

交易的尾聲

15. 貨物損壞 報告

Dear Sirs:

Oct. 4, 2001 Upon arrival of your shipment, the ship's agents noticed that case No. 5 was damaged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles) As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable. Please send us replacements for the broken articles; we await your reply in e course.

Sincerely

16-1. 拒絕承擔損壞責任

Dear Sirs:

Oct. 8, 2001 Thank you for informing us of the damaged shipment. Since the units were packed with the best of care, we can only assume that the cases were handled roughly. We therefore urge you to lodge your claim with the insurance company.

Sincerely

16-2. 承擔賠償責任

Gentlemen:

Oct. 8, 2001 As soon as we got your letter we got in touch with the packers and asked them to look into the matter. It appears that the fault lies with the packaging materials used. We have since corrected the mistake. We apologize for the oversight, and are sending a new delivery immediately.

Sincerely

17. 催要逾期貨款

Dear Sirs:

Nov. 30, 2001 It has come to our attention that your payment is one month overe. The units ordered were delivered to you on September 26 and were invoiced on September 30. Payment is e on October30. We look forward to seeing your remittance within a week.

Sincerely

18. 付清逾期貨款

Dear Sirs:

Oct. 3, 2001 We have looked into the cause of the delay in payment and have found that our accounting department made an oversight in making your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow.

Sincerely

有關外貿郵件的範文相關 文章 ：

★ 有關外貿郵件的範文

★ 有關外貿郵件範文

★ 報價外貿郵件範文6篇

★ 外貿詢盤跟進郵件範文

★ 外貿郵件範文

★ 外貿郵件範文及翻譯

★ 英文外貿郵件範文

★ 外貿英語郵件格式範文

★ 給客戶發英文郵件範文

★ 外貿英語口語

Ⅲ 如何寫好外貿郵件

確保您的電子郵件不會消失在垃圾郵件中的有效方法之一是客戶將你的電子郵件列早野入他的白名單中。除此之外，如何防止自己的郵件被系統判定為攜乎垃圾郵件很重要。

提示：

主題行切勿全部使用大寫。

注意使用正確的拼寫和語法。

不要過度使用感嘆號。

避免使用縮寫的URL鏈接。

更重要的是，如果是發給客戶的第一封郵件，最好在結尾處列出如何加白名單的說明，這能有效防止您的郵件被直接送進垃圾郵箱。

的電子郵件主題應該是：

寫得清晰且具有說服力。

如果可能的話，最好能言簡意賅。

正文第一行，請不要超過80個字元。因為電子郵件的第一行經常會顯示為預覽。

針對你的客戶群體對主題進行個性化設置。

根據Yes Lifecycle Marketing的一項研究，個性化電子郵件的主題會將郵件的打開率提高50%。

您可以通過多種方式將主題個性化，包括：

以往的交易對象或記錄

喜好興趣

地址

名字

比如 Think With Google 公司就使用了一個很有效的主題行：

「how to drive growth by delivering the assistance expect」

這就簡明扼要的告訴客戶這封電陸隱喊子郵件的主要內容是什麼。

優化你的郵件主題和正文。以下是一些小提示：

主題行簡明扼要。

包含明確的CTA（call to action）。

確保你的郵件在手機和電腦上看都是得體舒適的。

此外，你可以通過不同的設備來提前預覽下你的郵件，或者使用Litmus這樣的軟體來快速查看您的電子郵件在90多種不同設備和應用上的預覽截圖。

需要注意的是，因為很多人都設置了以文字模式來查看郵件，所以請別使用圖片來作為驅動客戶跟你進一步溝通的手段。

Shopify曾設計了一個很棒的適用手機端的郵件模版。它的主題行和正文第一行字體大且易於閱讀，讓客戶第一眼就能明確的看到主題，內容和CTA。

Ⅳ 外貿郵件範文

外貿郵件怎麼發? 下面是我為你整理的外貿郵件範文，希望對你有用!

外貿郵件範文1

簡山差主動跟新買家建立聯系

Dear Mr. Jones:

We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introce our company and procts, with the hope that we may work with Bright Ideas Imports in the future.

We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introces our company in detail and covers the main procts we supply at present. You may also visit our online company introction at Http://www.howseek.com which includes our latest proct line.

Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon.

唯豎Sincerely,

John Roberts

對新買家要求建立業務聯系的回復

Dear Mr. Jones:

We have received your letter of 9th April showing your interest in our complete proct information.

Our proct lines mainly include high quality textile procts. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introction at Http://www.howseek.com which includes our latest proct line.

We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.

Sincerely,.

向攔皮老客戶介紹公司新的產品信息

Dear Mr. Jones:

We have refreshed our online catalog at http://www.howseek.com, and now it covers the latest new procts, which are now available from stock.

We believe that you will find some attractive additions to our proct line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection.

We will keep you informed on our progress and look forward to hearing from you.

Sincerely,

回復對某個產品的查詢

Dear Mr. Jones:

Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our proct "toaster".

We've enclosed the photo and detailed information of the proct for your reference:

Proct: toaster

Specification: xxxxxxxxxxxxxxx

Package: 1pcs/box Price: 10usd/pcs

Payment: L/C

For purchase quantities over 1,000pcs of indivial items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight.

We look forward to receiving your first order.

Sincerely,

無法提供對方查詢中所要求的產品時

Dear Mr. Jones:

Thank you for your enquiry of 12 March cate 9 cable.

We appreciate your efforts in marketing our procts and regret very much that we are unable to supply the desired goods e to excessive demand.

We would, however, like to take this opportunity to offer the following material as a close substitute:

Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.

Please visit our catalog at http://www.xxxxxxxxx.com for more information on this item. If you find the proct acceptable, please email us as soon as possible.

Sincerely,

查詢對方公司的產品

Dear Sir or Madam:

We know that you are exporters of textile fabrics.

We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used.

We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned.

When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of indivial items. Prices quoted should include insurance and freight to San Francisco.

Sincerely,

外貿郵件範文2

作為買家，認為對方報價太高

Dear Mr. Jones,

We acknowledge receipt of both your offer of May 6 and the samples of Men's Shirts, and thank you for these.

While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply.

We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you quoted.Such being the case, we have to ask you to consider if you can make rection in your price, say 10%.As our order would be worth around US$50,000, you may think it worthwhile to make a concession.

We are looking forward to your reply,

Sincerely,

要求對方開立信用證

Dear Mr. Jones:

With reference to the 4,000 dozen shirts under our Sales Confirmation No.SX260, we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C.

Please do you utmost to expedite its establishment so that we may execute the order within the prescribed time. In order to avoid subsequent amendments, please see to it that the L/C stipulations are in exact accordance with the terms of the contract.

We look forward to receiving your favorable response at an early date.

Sincerely,

因對方未能如期信用證而交涉

Dear Mr. Jones:

With reference to our Sales Confirmation No.825 dated August 10, 2002, we regret to say that your letter of credit has not yet reached us up to the time of writing. This has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said Sales Confirmation.

You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract. If you refer to our Sales

Confirmation, you will see the clause reading: "The Buyer shall establish the covering Letter of Credit before 30th August, 2002, failing which the Seller reserves the right to rescind the contract without further notice." The goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer. However, in consideration of our friendly business relations, we are prepared to wait for your L/C, which must reach us not later than October 5, 2002. If we again fail to receive your L/C in time, we shall cancel our Sales

Confirmation and ask you to refund to us the storage charges we have paid on your behalf.

Your cooperation in this respect will be appreciated.

Sincerely,

外貿郵件範文3

拒絕對方做獨家代理商的要求

Dear Mr. Jones:

Thank you for your letter of 15th September.

As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency. In our opinion, it would be better for both of us to try out a period of cooperation to see how things go. Also, it would be necessary for you to test the marketability of our procts at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement.

We enclose our latest pricelist covering all the procts we handle within the framework of your specialized lines. We look forward to hearing from you.

Sincerely,

處理對貨損的投訴

Dear Mr. Jones:

We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing. Upon receipt of your letter, we have given this matter our immediate attention. We have studied your surveyor's report very carefully.

We are convinced that the present damage was e to extraordinary circumstances under which they were transported to you. We are therefore not responsible for the damage; but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree.

Sincerely,

Ⅳ 外貿電子郵件格式怎麼寫

電子郵箱的格式是什麼？在使用電子郵箱時，神旦有的人喜歡用名字來作為格式使用，有的喜歡用特別的紀念日，郵箱格式多種多樣，那麼今天就以TOM企業郵箱來講講電子郵箱的格式怎麼填？以及外貿電子郵件怎麼填寫正確。

Ⅵ 外貿郵件怎麼寫

很多人覺得發給客戶發郵件很難，尤其是開發信。但實際上，郵件確實是發展外貿新業務最經得起考驗的銷售策略之一。

JustReachOut外展資訊服務公司的創始人Dmitry Dragilev表示，他能夠通過他們的郵件幫助一家名為Polar的創業公司獲得谷歌的收購。

Dragilev近期匯集了一堆「破冰」郵件模板。我們對列表進行了整理，精選了9個最為有效的郵件模板，這些郵件的回復率效果都是翻倍的：

1. The ＄3000 contract email. / 3000美元的電子郵件。

點擊查看大圖

要點分析：

1）明確表示他產品和客戶很熟悉。

2）通過提及一個大牌顧客來背書他知道的產品。

3）提供他的成交案例。

4）關鍵點：顯示產品最終呈現的樣子，確保至少會受到客戶關注。

5）以一個問題結束，這樣很容易就能讓收件人回復。

Tips

What You Can Learn？

Don't be afraid to give away tons of value. It means more work upfront, but you'll stand out in the inbox.

不要害怕付出太多。這意味著你提前准備充分，之後才能在眾多競爭者郵件中脫穎而出。

2.A sales meeting email done right. / 一封電子郵件完成銷售會議。

要點分析：

1）當你已經確認收件人時，可以不介紹直接進入問題討論。這種方法有效，也能很快引起對方注意。

2）這封郵件只是發送一個可視報告，而不是冗長的內容。

3）他通過照顧Dan來給予價值，這樣的做法可能會變成收費性質，甚至是長期的富有成效的關系。

Tips

What You Can Learn?

Show, don't just tell. Instead of writing a 500 word long email of your ideas, just create a video or presentation that shows your ideas in action.

某些情況下，展示的效果更好。與其寫一封500字的電子郵件，不如直接給客戶發一個視頻或者演示文稿，以此來表述你的想法。

Dmitry Dragilev表示：商務郵件很重要，我有很多關系很好的商業夥伴都來源於郵件溝通，所以把握好它，就把握了錢和互利的商業關系。